Data Migration Tool 

Guides & FAQs

You will have the opportunity to migrate some of your core data from Zap into your new MoxiEngage account via an in-product migration tool. However, once your company's Zap Read-Only date has passed, Zap will no longer update and the data will become stale.

Please note that once automated data migration has been run within MoxiEngage, agents will not be able to revert their MoxiEngage account to its prior state. We highly encourage you and your team to review the support guide and FAQs below before using the tool.

Any data migration issues should be reported using in-product chat or submitting a ticket with MoxiWorks Support. 

BHGRE 
Automated Data Migration Guide 
Data Migration FAQs

Century 21
Automated Data Migration Guide 
MoxiEngage Data Migration FAQs

Coldwell Banker
Automated Data Migration Guide 
MoxiEngage Data Migration FAQs

ERA
Automated Data Migration Guide 
MoxiEngage Data Migration FAQs